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Notices

Yan Redeem Privilege and Galilei Redeem Privilege Display Issue and Relevant Compensation

Uncharted Waters Origin
2023.03.24 Friday 23:16 (UTC + 9)

Enter into the Endless Possibility!

Hello, Admirals.


On Mar. 24 (Fri), an issue was found where some Privileges were not displayed in the Privilege tab when purchasing a Privilege item.

This issue affects users who have purchased the relevant Privileges, and will be fixed through the Mar. 29 (Wed) maintenance.

We sincerely apologize for the inconvenience caused by this issue.


As users will not be able to use the affected Privileges until Mar. 29 (Wed),

we plan to extend the effective period of each Privilege for 6 additional days through the Mar. 29 (Wed) maintenance.

Moreover, as an apology for the inconvenience caused by this issue,

we will be providing users who have bought the affected Privileges with 1 ‘Superior Mate Ticket’ as additional compensation.


Please see below for more details.


■ Mar. 24 (Fri) Known Issue

Privilege: Issue where Yan Redeem Privilege and Galilei Redeem Privilege are not displayed in the Privilege tab


■ Compensation Given Through Mar. 29 (Wed) Maintenance

 - The effective period of Yan Redeem Privilege and Galilei Redeem Privilege will be extended for an additional +6 days.

 - Users who have bought Yan Redeem Privilege or Galilei Redeem Privilege will receive 1 ‘Superior Mate Ticket’.

* The compensation will be sent to your mailbox during the Mar. 29 (Wed) maintenance.


We apologize again for the inconvenience caused.

We will continue to work hard to ensure more reliable services.


Thank you.

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