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How to resolve error "Failed to authenticate"?

ccsray
2022.07.17 Sunday 16:07 (UTC + 9)

1,134

I had download and installed the game, but at the game play when I click on "connect", I keep getting a noti****tion "Failed to authenticate" thus unable to play. Can anyone advice what the problem and how to resolve it? I read from forum that some say need VPN and set as Australia which I have not try, my location is Singapore. 

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