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How to resolve error "Failed to authenticate"?

ccsray
2022.07.17 Sunday 16:07

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I had download and installed the game, but at the game play when I click on "connect", I keep getting a noti****tion "Failed to authenticate" thus unable to play. Can anyone advice what the problem and how to resolve it? I read from forum that some say need VPN and set as Australia which I have not try, my location is Singapore. 

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  • Vorian

    2022.07.17 Sunday 20:15

    From my personal experience it is a problem i solved by using a VPN set to Australia. I'm a little surprised Singapore would have problem in the Pacific zone, but give it a try. You probably will have to allow Oversea Logging once you start a VPN. Currently playing in NA from a VPN.

  • Ayumi

    2022.07.18 Monday 16:46

    This game only allow Australia IP so far.You have to use Australia VPN.

  • ccsray

    2022.07.20 Wednesday 06:31

    Yes. Found it only playable using Australia IP. They should have mention it only open for Australia and give a timetable when it will be available to other regions.

  • Darkenon

    2022.07.20 Wednesday 14:54

    Any recommendation for VPN from US to Aus?

  • ccsray

    2022.07.20 Wednesday 19:29

    Same. Any VPN to recommend from Singapore to Australia?

  • Gnip

    2022.08.09 Tuesday 18:54

    bro , you can play? the game state " fail to authenticate " at the game menu.
    me and few of mates from UWO all stuck lol
    We are from singapore too
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