Enter into the Endless Possibility!

Hello, Admirals.

Please follow the steps outlined below to resolve the issue where with some PC environments, a message reading ‘GameGuard reset error’ appears when on Steam.

(* Through our Feb. 7 temporary maintenance, we have fixed the issue so that the GameGuard error does not appear for users that are new to installing the game.)

■ How to Resolve the Issue (edited)

Method 1) Right-click on the ‘Uwo.exe’ file from the folder in which the game is installed. Run the game with administrator rights.

Method 2) (Use if Method 1 does not work) Right-click on the ‘\Uncharted Waters Origin Demo\GGSetup.exe’ file, which you can find at the bottom of the folder in which the game is installed. Run the game with administrator rights.

Method 3) (Use if Method 2 does not work) Delete and reinstall the game.

If the above methods do not help you resolve the issue, please contact us through Support (link) and we will help you as quickly as possible.

We would like to apologize for the inconvenience you have experienced.

We hope you can continue to enjoy Uncharted Waters Origin.

Thank you.