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[Account Security] Uncharted Waters Origin Security Services

Uncharted Waters Origin
2023.03.07 Tuesday 09:00 (UTC + 9)

Enter into the Endless Possibility!

Hello, Admirals.


This is an announcement regarding the account security services that are available to help keep your journey through Uncharted Waters Origin safe.


Please see below for more details.

 FLOOR OTP


■ FLOOR OTP

  - This service allows you to protect your account as you enter a one-time authentication number that is newly issued to you each time you run the FLOOR Launcher through the OTP program installed on your smartphone and log in to the game.


■ FLOOR OTP Installation

  - Go to the link that corresponds with your OS and download FLOOR OTP:

   ▶ iOS: Download from App Store [Link]

   ▶ AOS: Download from Google Play Store [Link]


■ FLOOR OTP Registration Guide Page

  - Use the link below to find out how to register for OTP.

  - You will need to log in with your FLOOR account.

   ▶ FLOOR OTP Registration Guide Page [Link]


■ To Note

※ To use FLOOR OTP, you will need a FLOOR account.

※ You will need to authenticate your identity to register for OTP.

※ To register for the OTP service, you must install an authentication application on your mobile device.

※ The OTP application may not be installed properly if you lack storage space on your device.

Please check your storage space before downloading the application.

※ Run the OTP program on your mobile phone to check the authentication number that has been issued.

※ The OTP service will be available for iPads soon.

※ If you cannot use the OTP program because you have deleted the application, misplaced or changed your device etc., you will need to cancel your OTP registration on the homepage and register again.


■ Designated PC Registration


■ Designated PC Registration

  - This is a service that will help you use FLOOR more conveniently.

  - By designating the PC that you normally use as your main PC, you will not have to go through additional authentication, such as OTP, to play the game on that PC.


■ Designated PC Registration Guide Page

  - Use the link below to find out how to designate your PC.

  - You will need to log in with your FLOOR account.

   ▶ Designated PC Registration Guide Page [Link]


■ To Note

※ When designating your PC, we recommend you register a personal PC.


■ Steam Guard


■ Steam Guard

  - If you are playing Uncharted Waters Origin on Steam, we recommend that you use Steam Guard to help protect your account.

  - For more details about Steam Guard, please check out the link below.

   ▶Steam Guard Guide [Link]


■ Steam Guard Registration Guide Page

  - Use the link below to find out how to register for Steam Guard.

  - You will need to login with your Steam account.

   ▶ Steam Guard Registration Guide Page [Link]


■ To Note

※ If you have linked your Steam account with your FLOOR account for cross-platform play, we recommend that you set up FLOOR OTP as well.

※ For other inquiries regarding Steam Guard, please contact Steam Support.


Thank you.

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