FLOOR

Enter into the Endless Possibility!

Hello, Admirals.

The Borgia and Kirch Chest issue was resolved through a non-maintenance patch on Jun. 2 (Fri), 21:00 (UTC+9).

We apologize for the inconvenience caused by this issue.

We will send compensation to users who have used the chests affected by this issue.

Please see below for more details.

Issue Details

- Product: The issue where when purchasing continuously with ‘Purchase 1 more’ from the ‘Kirch Chest’ and ‘Borgia Chest’, the chests change to ‘Borgia Chest’ and ‘Kirch Chest’ respectively has been fixed.

Compensation Eligibility

- Admirals who purchased from the ‘Kirch Chest’ and ‘Borgia Chest’ with ‘Purchase 1 more’ between May. 31 (Wed) 12:00 (UTC+9) and before the patch

Compensation Details

- As many gacha tickets as the number of purchases made continuously with ‘Purchase 1 more’ for the ‘Kirch Chest’ and ‘Borgia Chest’ will be sent to users’ mailboxes.

* Tickets will be sent in sequential order after the Jun. 2 (Fri) patch.

We apologize again for the inconvenience caused.

Thank you.