Enter into the Endless Possibility!

Hello, Admirals.

Certain Admirals are experiencing an issue where Uncharted Waters does not operate on PC.

First of all, we would like to apologize for the inconvenience caused by the game suddenly crashing.

The Windows Defender Firewall is mistaking Uncharted Waters Origin as a malicious program during the update process in Windows.

We are currently checking this issue.

Uncharted Waters Origin does not cause abnormalities in your PCs, so please rest assured.

This issue can be solved by adding Uncharted Waters Origin to the list of apps that are allowed by the Windows Defender Firewall.

Please see the information and link below for more information.

 ▪ See [Add an app to the list of allowed apps] in Microsoft Support:

https://support.microsoft.com/en-us/windows/risks-of-allowing-apps-through-windows-defender-firewall-654559af-3f54-3dcf-349f-71ccd90bcc5c

 ▪ [Control Panel] > [System and Security] > [Windows Defender Firewall] > [Allow an app through Windows Firewall]

The game can be accessed by changing the Firewall settings in 'Allow an app through Windows Firewall'.

※ Security issues may occur on the PC if all apps are allowed, so please change the settings to allow individual apps.

We would like to remind you once again that Uncharted Waters Origin does not cause abnormalities in your PCs.

We will make an effort to solve this issue as quickly as possible.

Thank you.