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[Solved][PC] Information on the Game Crashing in Certain Conditions

Uncharted Waters Origin
2024.04.02 Tuesday 15:25 (UTC + 9)

Enter into the Endless Possibility!

Hello, Admirals.


The issue where Uncharted Waters Origin did not operate in certain Windows PC environments has been fixed.


First of all, we would like to apologize to all users who experienced this issue.


This issue was caused by the Windows Defender Firewall mistaking Uncharted Waters Origin as a malicious program during the update process, and we confirmed that this issue could occur from time to time when the firewall is updated.

Microsoft recognized the error and fixed it quickly. Currently, the game can be accessed and played without any errors.


Please update the Windows Defender and re-install the game if Uncharted Waters Origin is still being mistaken as a malicious program when logging into the game.


Once again, we would like to apologize for the inconvenience caused in gameplay due to this issue.


Thank you.

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