[Resolved] Notice Regarding an Issue Where Production Materials Are Not Consumed Properly
Uncharted Waters Origin
Enter into the Endless Possibility!
Hello, Admirals.
This is Uncharted Waters Origin.
We have identified an issue where, during the production of certain recipes including Element Research, only 1 unit of materials is consumed instead of the intended amount.
We sincerely apologize for not being able to inform you of this issue sooner.
We are currently in the process of identifying accounts that have abused the affected recipes and are preparing to retrieve any unfairly obtained gains.
Please note that, in accordance with Article 7, Section 2 of the Operations Policy, “Misuse of System Errors or Bugs” sanctions may be applied.
Once the account investigation process is complete, we will provide further details in a follow-up notice.
We promise to do our utmost to prevent such issues from occurring again and will continue striving to provide a more stable and improved service.
Thank you.
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