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Notices

Notice on Market Event Cancellation Support During Maintenance

Uncharted Waters Origin
2026.03.10 Tuesday 17:30 (UTC + 9)

Enter into the Endless Possibility!

Hello, Admirals.


To assist Admirals experiencing inconvenience due to overlapping Maintenance and Market Event schedules,

cancellation support for Market Events will begin with the March regular Maintenance.


Please check below for detailed information.




📢 Notice on Market Event Cancellation Support During Maintenance


📌Market Event Cancellation Support Schedule

- Starting with the March regular Maintenance, this will be applied to every Maintenance thereafter,

   including regular/temporary/emergency Maintenance.


📌Market Event Cancellation Support Details

1. Cancellation will only apply when Maintenance prevents you from using

    Market Events (Urg. Buy/Urg. Sale/Bazaar/Closeout) entirely.

    The scope of cancellation may be adjusted depending on the timing of the Maintenance notice.


2. Cancellation support may also be provided in the event of an unexpected error

    that prevents access to the game for more than 1 hour.


3. If a Market Event is canceled,

    the currency spent (Blue Gem or Ducat) and the number of settings used for the canceled Market Event will be returned,

    allowing you to set the Market Event again after Maintenance ends.


4. The detailed time period of canceled Market Events during Maintenance will be announced through the Maintenance notice.

    Please refer to the relevant announcement for details.


■ When the Maintenance notice is announced at least 1 hour in advance

(regular/temporary Maintenance, etc.)

   → Based on the start time of the Market Event, cancellation will apply

from the Maintenance start time until 1 hour before the Maintenance ends.


[Example]

· Maintenance Period: 2/24 09:00 ~ 10:30 (UTC+9)

· Canceled Market Events: All Market Events starting between 2/24 09:00 ~ 09:30 (UTC+9)

※ Market Events starting at 08:mm and 10:mm will not be canceled.


■ When the Maintenance notice is announced less than 1 hour in advance

(emergency Maintenance, etc.)

   → Based on the start time of the Market Event,

cancellation will apply from 1 hour before the Maintenance start time until the Maintenance end time.


[Example]

· Maintenance Period: 2/24 09:00 ~ 10:30 (UTC+9)

· Canceled Market Events: All Market Events starting between 2/24 08:00 ~ 10:30 (UTC+9)

※ Market Events starting at 07:mm and 11:mm will not be canceled.




We will continue striving to provide an even more enjoyable experience in Uncharted Waters Origin.


Thank you.

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