Greeting Greetings, Admirals. This is Uncharted Waters Origin. 

We would like to correct an error regarding the product price

that was incorrectly stated in the previously issued notice about the product sales price error.

In the previous notice, the global sales price was announced as USD 10.90,

but we have confirmed that it was actually displayed at its normal sales price of USD 11.99.

As previously informed, we would like to reassure you that there was no actual issue with the price setup itself.

We sincerely apologize for any confusion caused by the incorrect information.

We will do our utmost to provide more accurate information and stable services in the future.

Thank you.

Greeting Greetings, Admirals. This is Uncharted Waters Origin.

First and foremost, we sincerely apologize for the concern and inconvenience this issue may have caused our Admirals.

We are writing to inform you of a temporary pricing error that occurred for certain items that went on sale starting June 1st at 00:00.

The issue specifically affected the ‘Fleet Growth Pass’ product. While its official retail price is US$10.90, it was incorrectly listed and sold at US$11.99 on some platforms.

This error has now been resolved. To express our apologies to those who were inconvenienced by this issue, we will be sending compensation items to your in-game mailbox.

1. Further details regarding the compensation will be provided in a separate notice.

While we understand that this compensation may not fully make up for the frustration caused, please be assured that we are taking this matter seriously.

We are committed to strengthening our internal review and quality assurance processes to ensure that such issues do not happen again.

We once again offer our sincere apologies for the inconvenience caused by our inadequate handling of this situation.

We will continue to do our utmost to provide you with a more stable and enjoyable gaming environment and work hard to restore your trust.



Thank you.