[Resolved]Notice on Unavailable New Products on iOS
Uncharted Waters Origin
Enter into the Endless Possibility!
Hello, Admirals.
The issue where new Products were unavailable on iOS devices was resolved at around 17:45 on 10/7 (UTC+9),
and they are now available as normal.
We apologize for the inconvenience caused to Admirals while using the game,
and we will do our best to provide a better service.
Thank you.
Enter into the Endless Possibility!
Hello, Admirals.
We would like to inform you that an issue has been identified where some new Products are not displayed on iOS devices,
or an error occurs when purchasing Products, preventing purchases.
This issue is expected to be resolved after the App Store review is completed.
Please check below for more details.
📌 Occurrence Time
- After maintenance on 10/7 (Wed)
📌 Confirmed Issue
- An issue where some new Products are not displayed on iOS devices
- An issue where an error occurs when purchasing some Products on iOS devices, preventing purchases
* The affected Products can be viewed and purchased normally after the App Store review is completed.
* Products can be viewed and purchased normally on other platforms.
📌 Notes
- Updates regarding this issue will continue to be provided through this notice.
We sincerely apologize for the inconvenience.
We will do our best to resolve the issue as quickly as possible.
Thank you.
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