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Notices

March Bug Report Campaign Reward Distribution Notice

Uncharted Waters Origin
2026.04.01 Wednesday 12:00 (UTC + 9)

Enter into the Endless Possibility!

Hello, Admirals.


We would like to express our sincere thanks to all Captains who participated in the bug report campaign over the past March.

Among the reported bugs, rewards will be distributed to the Captains who have been selected as eligible recipients.


If you discover any issues while using the game in the future, please immediately stop using them and report them.


📌How to Report a Bug

1. Submit through Uncharted Waters Origin Customer Support 1:1 Inquiry

* In-game Path: Menu > Settings > Account > Support > FAQ > ETC > How can I report a bug? > 1:1 Inquiry

* Website Path: [Go to] Support> Frequently Asked Questions > ETC > How can I report a bug? > 1:1 Inquiry


Bug Report Form

1. Server of the reporting account

2. Company name of the reporting account

3. Detailed report: time of occurrence, detailed situation, reproduction process, 

     screenshot or video, etc.




🎁 Bug Report Campaign Reward Distribution


⭐ Eligible: Captains who reported high-priority bugs between 3/11 (Wed) ~ 3/31 (Tue)

⭐ Reward Distribution Date: Sequentially sent after 4/1 (Wed) 16:00

   * Rewards will be delivered via Mail when you log in within 7 days from the distribution date,

     and will be automatically deleted after being stored for 3 days.

     Please make sure to claim them within the distribution period.


Server

Company Name

Report Details

Severity

Reward

Blue Ocean

*arunek*

Prices of some Products set incorrectly

A

Red Gem x300

+ Report Gratitude Select Box x5

태평양1

욤*

Special Panokseon Voucher Contract does not

grant a Special Panokseon upon use

A

Red Gem x300

+ Report Gratitude Select Box x5

태평양3

*구세*

Sailing unavailable under certain conditions

A

Red Gem x300

+ Report Gratitude Select Box x5

Blue Ocean

*一水雷戦*

Progress not counted for

certain Combat Achievements

B

Blue Gem x1,000

+ Report Gratitude Select Box x1

Blue Ocean

*レクシ*

Auto Sailing stops during Requests and Missions

B

Blue Gem x1,000

+ Report Gratitude Select Box x1

Pacific Ocean

*党*

Incorrect minimum listing price for

Golden Anaconda Figurehead in Auction

B

Blue Gem x1,000

+ Report Gratitude Select Box x1

Pacific Ocean

红*

Sayyida Admiral’s [Unity for Revenge] skill intermittently does not activate

B

Blue Gem x1,000

+ Report Gratitude Select Box x1

Indian ocean

*ンデッ*

Incorrect quantity of Proof of Combat

from certain pirate NPCs

B

Blue Gem x1,000

+ Report Gratitude Select Box x1

태평양1

*livi*

Error when Building a Grade 22 Ship at Santa Island

B

Blue Gem x1,000

+ Report Gratitude Select Box x1

인도양1

*억은저편넘*

Great Clash Trainee 3 rewards given as

Trainee 1 rewards

B

Blue Gem x1,000

+ Report Gratitude Select Box x1

PacificOcean

*メ*

Incorrect text displayed in Japanese settings

(2 reports)

C

Blue Gem x600

Blue Ocean

*ァード*

Incorrect text displayed in Japanese settings

C

Blue Gem x300

Blue Ocean

*ちに*

Incorrect text displayed in Japanese settings

C

Blue Gem x300

Atlantic Ocean

*aboo*

Incorrect text displayed in Japanese settings

C

Blue Gem x300

Blue Ocean

*ンサラッ*

Screen turns black and freezes during Sailing

C

Blue Gem x300

Indian ocean

*ンデッ*

Some Dock conditions not applied correctly

C

Blue Gem x300

Atlantic Ocean

*unkenCheek*

Consecutive Exploration result screen graphics

not displayed properly

C

Blue Gem x300

태평양1

*랍의*

Consecutive Exploration Report for

Land Exploration not updated in real time

C

Blue Gem x300

태평양1

*실내*

Cannot obtain Ships when Tow slot is empty

but Dock slot has no space

C

Blue Gem x300

태평양1

*은수염*

Red dot notification for Ship parts does not disappear

C

Blue Gem x300

대서양1

샤*

Sound issues during Zephyr Chronicles

C

Blue Gem x300

대서양1

*안두코*

Graphic issues during Zephyr Chronicles

C

Blue Gem x300

대서양1

*돈차*

Major Discoveries displayed as

locked despite reaching Progress

C

Blue Gem x300

창해

본*

“Complete all Daily Tasks” condition for Day 7 of Mission of the Great Journey applied incorrectly

C

Blue Gem x300




📌 Notes

- Details of some reports will not be disclosed to prevent abuse.

- Rewards will be distributed differently depending on the severity of the reported bug, and will be given to those who provided detailed reports including occurrence conditions and reproduction steps.

- The contents of the Report Gratitude Select Box can be checked in the previous notice. [Check Reward Box Contents]

- Rewards have been delivered to the Mail of the Server/Company Name entered when reporting the bug, and it may be difficult to assist if entered incorrectly.

- Rewards will be delivered via Mail when you log in within 7 days from the distribution date, and will be automatically deleted after being stored for 3 days.

- If you do not claim the distributed bug report rewards, they will not be reissued or restored.

- Even if you reported a bug, if you exploit it or gain unfair advantages, you may be excluded from rewards or restricted from using the game according to operational policies.




We would like to once again thank everyone who reported bugs.

We will continue to strive to provide a more pleasant gaming environment.

 

Thank you.

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