March Bug Report Campaign Reward Distribution Notice
Uncharted Waters Origin
Enter into the Endless Possibility!
Hello, Admirals.
We would like to express our sincere thanks to all Captains who participated in the bug report campaign over the past March.
Among the reported bugs, rewards will be distributed to the Captains who have been selected as eligible recipients.
If you discover any issues while using the game in the future, please immediately stop using them and report them.
📌How to Report a Bug
1. Submit through Uncharted Waters Origin Customer Support 1:1 Inquiry
* In-game Path: Menu > Settings > Account > Support > FAQ > ETC > How can I report a bug? > 1:1 Inquiry
* Website Path: [Go to] Support> Frequently Asked Questions > ETC > How can I report a bug? > 1:1 Inquiry
Bug Report Form 1. Server of the reporting account 2. Company name of the reporting account 3. Detailed report: time of occurrence, detailed situation, reproduction process, screenshot or video, etc. |
🎁 Bug Report Campaign Reward Distribution |
⭐ Eligible: Captains who reported high-priority bugs between 3/11 (Wed) ~ 3/31 (Tue)
⭐ Reward Distribution Date: Sequentially sent after 4/1 (Wed) 16:00
* Rewards will be delivered via Mail when you log in within 7 days from the distribution date,
and will be automatically deleted after being stored for 3 days.
Please make sure to claim them within the distribution period.
Server | Company Name | Report Details | Severity | Reward |
Blue Ocean | *arunek* | Prices of some Products set incorrectly | A | Red Gem x300 + Report Gratitude Select Box x5 |
태평양1 | 욤* | Special Panokseon Voucher Contract does not grant a Special Panokseon upon use | A | Red Gem x300 + Report Gratitude Select Box x5 |
태평양3 | *구세* | Sailing unavailable under certain conditions | A | Red Gem x300 + Report Gratitude Select Box x5 |
Blue Ocean | *一水雷戦* | Progress not counted for certain Combat Achievements | B | Blue Gem x1,000 + Report Gratitude Select Box x1 |
Blue Ocean | *レクシ* | Auto Sailing stops during Requests and Missions | B | Blue Gem x1,000 + Report Gratitude Select Box x1 |
Pacific Ocean | *党* | Incorrect minimum listing price for Golden Anaconda Figurehead in Auction | B | Blue Gem x1,000 + Report Gratitude Select Box x1 |
Pacific Ocean | 红* | Sayyida Admiral’s [Unity for Revenge] skill intermittently does not activate | B | Blue Gem x1,000 + Report Gratitude Select Box x1 |
Indian ocean | *ンデッ* | Incorrect quantity of Proof of Combat from certain pirate NPCs | B | Blue Gem x1,000 + Report Gratitude Select Box x1 |
태평양1 | *livi* | Error when Building a Grade 22 Ship at Santa Island | B | Blue Gem x1,000 + Report Gratitude Select Box x1 |
인도양1 | *억은저편넘* | Great Clash Trainee 3 rewards given as Trainee 1 rewards | B | Blue Gem x1,000 + Report Gratitude Select Box x1 |
PacificOcean | *メ* | Incorrect text displayed in Japanese settings (2 reports) | C | Blue Gem x600 |
Blue Ocean | *ァード* | Incorrect text displayed in Japanese settings | C | Blue Gem x300 |
Blue Ocean | *ちに* | Incorrect text displayed in Japanese settings | C | Blue Gem x300 |
Atlantic Ocean | *aboo* | Incorrect text displayed in Japanese settings | C | Blue Gem x300 |
Blue Ocean | *ンサラッ* | Screen turns black and freezes during Sailing | C | Blue Gem x300 |
Indian ocean | *ンデッ* | Some Dock conditions not applied correctly | C | Blue Gem x300 |
Atlantic Ocean | *unkenCheek* | Consecutive Exploration result screen graphics not displayed properly | C | Blue Gem x300 |
태평양1 | *랍의* | Consecutive Exploration Report for Land Exploration not updated in real time | C | Blue Gem x300 |
태평양1 | *실내* | Cannot obtain Ships when Tow slot is empty but Dock slot has no space | C | Blue Gem x300 |
태평양1 | *은수염* | Red dot notification for Ship parts does not disappear | C | Blue Gem x300 |
대서양1 | 샤* | Sound issues during Zephyr Chronicles | C | Blue Gem x300 |
대서양1 | *안두코* | Graphic issues during Zephyr Chronicles | C | Blue Gem x300 |
대서양1 | *돈차* | Major Discoveries displayed as locked despite reaching Progress | C | Blue Gem x300 |
창해 | 본* | “Complete all Daily Tasks” condition for Day 7 of Mission of the Great Journey applied incorrectly | C | Blue Gem x300 |
📌 Notes
- Details of some reports will not be disclosed to prevent abuse.
- Rewards will be distributed differently depending on the severity of the reported bug, and will be given to those who provided detailed reports including occurrence conditions and reproduction steps.
- The contents of the Report Gratitude Select Box can be checked in the previous notice. [Check Reward Box Contents]
- Rewards have been delivered to the Mail of the Server/Company Name entered when reporting the bug, and it may be difficult to assist if entered incorrectly.
- Rewards will be delivered via Mail when you log in within 7 days from the distribution date, and will be automatically deleted after being stored for 3 days.
- If you do not claim the distributed bug report rewards, they will not be reissued or restored.
- Even if you reported a bug, if you exploit it or gain unfair advantages, you may be excluded from rewards or restricted from using the game according to operational policies.
We would like to once again thank everyone who reported bugs.
We will continue to strive to provide a more pleasant gaming environment.
Thank you.
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