April Bug Report Campaign Reward Distribution Notice
Uncharted Waters Origin
Enter into the Endless Possibility!
Hello, Admirals.
We would like to express our sincere thanks to all Captains who participated in the bug report campaign over the past April.
Among the reported bugs, rewards will be distributed to the Captains who have been selected as eligible recipients.
If you discover any issues while using the game in the future, please immediately stop using them and report them.
📌How to Report a Bug
1. Submit through Uncharted Waters Origin Customer Support 1:1 Inquiry
* In-game Path: Menu > Settings > Account > Support > FAQ > ETC > How can I report a bug? > 1:1 Inquiry
* Website Path: [Go to] Support> Frequently Asked Questions > ETC > How can I report a bug? > 1:1 Inquiry
Bug Report Form 1. Server of the reporting account 2. Company name of the reporting account 3. Detailed report: time of occurrence, detailed situation, reproduction process, screenshot or video, etc. |
🎁 Bug Report Campaign Reward Distribution |
⭐ Eligible: Captains who reported high-priority bugs between 4/1 (Wed) ~ 4/29 (Wed)
⭐ Reward Distribution Date: Sequentially sent after 4/30 (Thu) 12:00
* Rewards will be delivered via Mail when you log in within 7 days from the distribution date,
and will be automatically deleted after being stored for 3 days.
Please make sure to claim them within the distribution period.
Server | Company Name | Report Details | Severity | Reward |
지중해 | 상* | Superior Silver surge occurs after the event ends. | A | Red Gem x300 + Report Gratitude Select Box x5 |
PacificOcean | *愛* | Error occurs when using some Inscription Effects. | A | Red Gem x300 + Report Gratitude Select Box x5 |
Blue Ocean | *れし* | Some Great Route Premium Pass Effects are not applied properly. | A | Red Gem x300 + Report Gratitude Select Box x5 |
Blue Ocean | *リ* | Some product prices are set incorrectly. | A | Red Gem x300 + Report Gratitude Select Box x5 |
Pacific Ocean | *メ* | Village Amity is not reset. | B | Blue Gem x1,000 + Report Gratitude Select Box x1 |
대서양1 | *돈차* | Some Assault Discoveries are not counted properly. | B | Blue Gem x1,000 + Report Gratitude Select Box x1 |
대서양1 | 파* | Purchase cost is displayed as 0 under certain conditions. | B | Blue Gem x1,000 + Report Gratitude Select Box x1 |
태평양2 | *인하르트폰로엔그* | Error occurs when using the Canal for the first time. | B | Blue Gem x1,000 + Report Gratitude Select Box x1 |
Caribbean Sea | *억은저편넘* | “Required time does not match” error appears when constructing a Ship. | B | Blue Gem x1,000 + Report Gratitude Select Box x1 |
Caribbean Sea | *억은저편넘* | Fast Auto setting not working properly during Consecutive Combat | B | Blue Gem x1,000 + Report Gratitude Select Box x1 |
Atlantic Ocean | *alhatai* | Another Nation’s flag is displayed when investing in a Territory after Immigration. | C | Blue Gem x300 |
Blue Ocean | 蝦* | Some in-game text is displayed incorrectly. | C | Blue Gem x300 |
PacificOcean | *メ* | Some in-game text is displayed incorrectly. | C | Blue Gem x300 |
📌 Notes
- Details of some reports will not be disclosed to prevent abuse.
- Rewards will be distributed differently depending on the severity of the reported bug, and will be given to those who provided detailed reports including occurrence conditions and reproduction steps.
- The contents of the Report Gratitude Select Box can be checked in the previous notice. [Check Reward Box Contents]
- Rewards have been delivered to the Mail of the Server/Company Name entered when reporting the bug, and it may be difficult to assist if entered incorrectly.
- Rewards will be delivered via Mail when you log in within 7 days from the distribution date, and will be automatically deleted after being stored for 3 days.
- If you do not claim the distributed bug report rewards, they will not be reissued or restored.
- Even if you reported a bug, if you exploit it or gain unfair advantages, you may be excluded from rewards or restricted from using the game according to operational policies.
We would like to once again thank everyone who reported bugs.
We will continue to strive to provide a more pleasant gaming environment.
Thank you.
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