May Bug Report Campaign Reward Distribution Notice
Uncharted Waters Origin
Enter into the Endless Possibility!
Hello, Admirals.
We would like to express our sincere thanks to all Captains who participated in the bug report campaign over the past March.
Among the reported bugs, rewards will be distributed to the Captains who have been selected as eligible recipients.
If you discover any issues while using the game in the future, please immediately stop using them and report them.
📌How to Report a Bug
1. Submit through Uncharted Waters Origin Customer Support 1:1 Inquiry
* In-game Path: Menu > Settings > Account > Support > FAQ > ETC > How can I report a bug? > 1:1 Inquiry
* Website Path: [Go to] Support> Frequently Asked Questions > ETC > How can I report a bug? > 1:1 Inquiry
Bug Report Form 1. Server of the reporting account 2. Company name of the reporting account 3. Detailed report: time of occurrence, detailed situation, reproduction process, screenshot or video, etc. |
🎁 Bug Report Campaign Reward Distribution |
⭐ Eligible: Captains who reported high-priority bugs between 5/1 (Fri) ~ 5/29 (Fri)
⭐ Reward Distribution Date: Sequentially sent after 5/29 (Fri) 12:00
* Rewards will be delivered via Mail when you log in within 7 days from the distribution date, and will be automatically deleted after being stored for 3 days.
Please make sure to claim them within the distribution period.
Server | Company Name | Report Details | Severity | Reward |
지중해 | 양웬리 | An issue where the distance-based Sell multiplier values for some Trade Goods were not applied correctly | A | Red Gem x300 + Report Gratitude Select Box x5 |
BlueOcean | ねずみ伯爵 | An issue where Assault Competition Point displayed differently from the actual score | A | Red Gem x300 + Report Gratitude Select Box x5 |
대서양2 | vladimir | An issue where Ships remained stationary during Consecutive Combat | B | Blue Gem x1,000 + Report Gratitude Select Box x1 |
태평양1 | 티빈 | An issue where the Ship Type values of the Grade 26 Special Ship, Covering Melee, were incorrectly set | B | Blue Gem x1,000 + Report Gratitude Select Box x1 |
태평양3 | 아스테라 | An issue where the screen intermittently froze during Dock loading | B | Blue Gem x1,000 + Report Gratitude Select Box x1 |
Atlantic Ocean | SeafoodTV | An issue where NPC targets disappeared when attempting Combat without enough Energy | B | Blue Gem x1,000 + Report Gratitude Select Box x1 |
Atlantic Ocean | SeafoodTV | An issue where the Ship Type values of the Rapid Charger were incorrectly set | B | Blue Gem x1,000 + Report Gratitude Select Box x1 |
Blue Ocean | nothing | An issue where Combat did not end even after all Pirate NPCs were defeated | B | Blue Gem x1,000 + Report Gratitude Select Box x1 |
Blue Ocean | シリュ | An issue where some Villages were not displayed on the World Map | B | Blue Gem x1,000 + Report Gratitude Select Box x1 |
Blue Ocean | いちにの | An issue where the game froze during Combat in Vittorio Sartori Chronicles | B | Blue Gem x1,000 + Report Gratitude Select Box x1 |
Blue Ocean | AsherTrades | An issue where some expired Products were still displayed | B | Blue Gem x1,000 + Report Gratitude Select Box x1 |
Pacific Ocean | イシュメリア | An issue where the Auction Claim grace period was set incorrectly after server integration | B | Blue Gem x1,000 + Report Gratitude Select Box x1 |
Pacific Ocean | 遼生 | An issue where the 2nd Advanced Trade Goods Booming occurred abnormally | B | Blue Gem x1,000 + Report Gratitude Select Box x1 |
Pacific Ocean | たねよし | An issue where Enhanced Amity Ships could not be registered in the Auction | B | Blue Gem x1,000 + Report Gratitude Select Box x1 |
대서양1 | 돈돈차카 | An issue where unhired Mates intermittently appeared as owned in Mate Selection Vouchers | C | Blue Gem x300 |
대서양1 | 돈돈차카 | An issue where the red dot for Monthly Attendance remained displayed | C | Blue Gem x300 |
대서양1 | 돈돈차카 | An issue where some Event items could not be sold | C | Blue Gem x300 |
창해 | 스타벅 | An issue where Flame Skill information was displayed incorrectly | C | Blue Gem x300 |
태평양1 | 롯코알렘켈 | An issue with auto-move errors in the Date Masamune Chronicles | C | Blue Gem x300 |
태평양1 | 엘리훗 | An issue where the Paste effect overlapped with the Shop and Event UI | C | Blue Gem x300 |
태평양1 | 레이어드 | An issue where Leo and Max Pets were not displayed in the Port when equipped | C | Blue Gem x300 |
Blue Ocean | Parade | An issue where the message “Some rewards have been sent via Mail” appeared when claiming Dispatch Rewards | C | Blue Gem x300 |
Blue Ocean | もちねこ | An issue where some in-game text was displayed incorrectly | C | Blue Gem x300 |
Blue Ocean | もちねこ | An issue where the text for Natural Effect information and Mates detailed effect information differed | C | Blue Gem x300 |
Blue Ocean | もちねこ | An issue where the Manage Rations Effect LV4 value was applied abnormally | C | Blue Gem x300 |
Blue Ocean | 蝦米 | An issue where some in-game text was displayed incorrectly | C | Blue Gem x300 |
📌 Notes
- Details of some reports will not be disclosed to prevent abuse.
- Rewards will be distributed differently depending on the severity of the reported bug,
and will be given to those who provided detailed reports including occurrence conditions and reproduction steps.
- The contents of the Report Gratitude Select Box can be checked in the previous notice. [Check Reward Box Contents]
- Rewards have been delivered to the Mail of the Server/Company Name entered when reporting the bug, and it may be difficult to assist if entered incorrectly.
- Rewards will be delivered via Mail when you log in within 7 days from the distribution date, and will be automatically deleted after being stored for 3 days.
- If you do not claim the distributed bug report rewards, they will not be reissued or restored.
- Even if you reported a bug, if you exploit it or gain unfair advantages, you may be excluded from rewards or restricted from using the game according to operational policies.
We would like to once again thank everyone who reported bugs.
We will continue to strive to provide a more pleasant gaming environment.
Thank you.
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