July Bug Report Campaign Reward Distribution Notice
Uncharted Waters Origin
Enter into the Endless Possibility!
Hello, Admirals.
We would like to express our sincere thanks to all Captains who participated in the bug report campaign over the past July.
Among the reported bugs, rewards will be distributed to the Captains who have been selected as eligible recipients.
If you discover any issues while using the game in the future, please immediately stop using them and report them.
📌How to Report a Bug
1. Submit through Uncharted Waters Origin Customer Support 1:1 Inquiry
* In-game Path: Menu > Settings > Account > Support > FAQ > ETC > How can I report a bug? > 1:1 Inquiry
* Website Path: [Go to] Support> Frequently Asked Questions > ETC > How can I report a bug? > 1:1 Inquiry
Bug Report Form 1. Server of the reporting account 2. Company name of the reporting account 3. Detailed report: time of occurrence, detailed situation, reproduction process, screenshot or video, etc. |
🎁 Bug Report Campaign Reward Distribution |
⭐ Eligible: Captains who reported high-priority bugs between 6/30 (Tue) ~ 7/30 (Thu)
⭐ Reward Distribution Date: Sequentially sent after 7/31 (Fri) 12:00
* Rewards will be delivered via Mail when you log in within 7 days from the distribution date,
and will be automatically deleted after being stored for 3 days.
Please make sure to claim them within the distribution period.
Server | Company Name | Report Details | Severity | Reward |
대서양2 | 훈두더지 | An issue where registered Quick Skills are not applied properly in Skirmish. | B | Blue Gem x1,000 Report Gratitude Select Box x1 |
Atlantic Ocean | SeafoodTV | An issue where using the "Persistent Medicine: Big Scale" skill recovers Ship Durability instead of Crew HP. | B | Blue Gem x1,000 Report Gratitude Select Box x1 |
Blue Ocean | もちねこ | An issue where the enemy Company level color in the Bermuda waters is displayed differently from its actual level. | C | Blue Gem x300 |
Blue Ocean | ひじりん | An issue where the remaining time is displayed incorrectly when selecting Focus in Company Info. | C | Blue Gem x300 |
Blue Ocean | ひじりん | An issue where the values in the Research Effect tooltip are displayed incorrectly. | C | Blue Gem x300 |
Blue Ocean | ひじりん | An issue where some in-game text is displayed incorrectly. | C | Blue Gem x300 |
Blue Ocean | パンサラッサ | An issue where an error occurs when changing a Ship in the Fleet menu. | B | Blue Gem x1,000 Report Gratitude Select Box x1 |
Blue Ocean | シリュ | An issue where an error occurs when editing a Nation Notice. | B | Blue Gem x1,000 Report Gratitude Select Box x1 |
Blue Ocean | アレクシス | An issue where some Missions cannot be progressed properly during Fabio Mendes' Relationship Chronicle. | B | Blue Gem x1,000 Report Gratitude Select Box x1 |
Blue Ocean | 第一水雷戦隊 | An issue where the game restarts during Fabio Mendes' Relationship Chronicle. | B | Blue Gem x1,000 Report Gratitude Select Box x1 |
Pacific Ocean | フンバルト・ベンデル | An issue where players can move through terrain in Hawaii City. | B | Blue Gem x1,000 Report Gratitude Select Box x1 |
Pacific Ocean | フンバルト・ベンデル | An issue where an error occurs when using Auto Equip with expired Parts. | B | Blue Gem x1,000 Report Gratitude Select Box x1 |
Pacific Ocean | フンバルト・ベンデル | An issue where delays occur while progressing an enemy Company Assault Mission. | B | Blue Gem x1,000 Report Gratitude Select Box x1 |
📌 Notes
- Details of some reports will not be disclosed to prevent abuse.
- Rewards will be distributed differently depending on the severity of the reported bug,
and will be given to those who provided detailed reports including occurrence conditions and reproduction steps.
- The contents of the Report Gratitude Select Box can be checked in the previous notice. [Check Reward Box Contents]
- Rewards have been delivered to the Mail of the Server/Company Name entered when reporting the bug, and it may be difficult to assist if entered incorrectly.
- Rewards will be delivered via Mail when you log in within 7 days from the distribution date, and will be automatically deleted after being stored for 3 days.
- If you do not claim the distributed bug report rewards, they will not be reissued or restored.
- Even if you reported a bug, if you exploit it or gain unfair advantages, you may be excluded from rewards or restricted from using the game according to operational policies.
We would like to once again thank everyone who reported bugs.
We will continue to strive to provide a more pleasant gaming environment.
Thank you.
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