August Bug Report Campaign Reward Distribution Notice
Uncharted Waters Origin
Enter into the Endless Possibility!
Hello, Admirals.
We would like to express our sincere thanks to all Captains who participated in the bug report campaign over the past August.
Among the reported bugs, rewards will be distributed to the Captains who have been selected as eligible recipients.
If you discover any issues while using the game in the future, please immediately stop using them and report them.
📌How to Report a Bug
1. Submit through Uncharted Waters Origin Customer Support 1:1 Inquiry
* In-game Path: Menu > Settings > Account > Support > FAQ > ETC > How can I report a bug? > 1:1 Inquiry
* Website Path: [Go to] Support> Frequently Asked Questions > ETC > How can I report a bug? > 1:1 Inquiry
Bug Report Form 1. Server of the reporting account 2. Company name of the reporting account 3. Detailed report: time of occurrence, detailed situation, reproduction process, screenshot or video, etc. |
🎁 Bug Report Campaign Reward Distribution |
⭐ Eligible: Captains who reported high-priority bugs between 7/30 (Thu) ~ 8/27 (Thu)
⭐ Reward Distribution Date: Sequentially sent after 8/28 (Fri) 12:00
* Rewards will be delivered via Mail when you log in within 7 days from the distribution date, and will be automatically deleted after being stored for 3 days.
Please make sure to claim them within the distribution period.
Server | Company Name | Report Details | Severity | Reward |
대서양1 | 교*로 | An issue where reaching LV 110 places you in the Growth Competition rankings | A | Red Gem x300 Report Gratitude Select Box x5 |
대서양1 | 교*로 | An issue where Orchids do not appear in Tamsui | B | Blue Gem x1,000 Report Gratitude Select Box x1 |
대서양1 | 교*로 | An issue where some Ship Appearance Effects are not applied cumulatively | B | Blue Gem x1,000 Report Gratitude Select Box x1 |
대서양1 | 제* | An issue where an error pop-up appears when replaying Chronicles music | B | Blue Gem x1,000 Report Gratitude Select Box x1 |
태평양1 | U*A | An issue where some Market Events cannot be set in Jakarta | A | Red Gem x300 Report Gratitude Select Box x5 |
태평양1 | S*arberry | An issue where 'Starry Exploration Area Map' Mail is sent daily | A | Red Gem x300 Report Gratitude Select Box x5 |
태평양1 | 송*의모험 | An issue where the activation conditions for some Blockade Effects are applied incorrectly | B | Blue Gem x1,000 Report Gratitude Select Box x1 |
Atlantic Ocean | S*afoodTV | An issue where some in-game text is displayed incorrectly | C | Blue Gem x300 |
Blue Ocean | P*rade | An issue where the fleet compositions of some fleets under the Allied Trading Company and the Adventurer Merchant Association are abnormal | B | Blue Gem x1,000 Report Gratitude Select Box x1 |
Blue Ocean | 星*郎 | An issue where the color of Decrease/Increase text does not change according to Seasonal Effects | C | Blue Gem x300 |
Blue Ocean | 星*郎 | An issue where Booming-related indicators are intermittently not displayed in the Sell tab | C | Blue Gem x300 |
Blue Ocean | ひ*りん | An issue where some in-game text is displayed incorrectly | C | Blue Gem x300 |
Blue Ocean | ひ*りん | An issue where the number of Parts owned is displayed as 0 in some Parts information | C | Blue Gem x300 |
Blue Ocean | ひ*りん | An issue where Auto Move cannot be restarted after selecting the Fishing/Land Exploration button while Sailing | C | Blue Gem x300 |
Blue Ocean | ひ*りん | An issue where Grade 19 is not displayed in the list and filter when exchanging Blueprints at the Fortune Teller | C | Blue Gem x300 |
Blue Ocean | ひ*りん | An issue where the LV display is incorrect when alternately selecting Mates Effects | C | Blue Gem x300 |
Caribbean Sea | S*rangerK | Fixed an issue where Crew HP is displayed incorrectly during Season Powerful Opponent Combat | B | Blue Gem x1,000 Report Gratitude Select Box x1 |
Pacific Ocean | ハ*マー | An issue where an error pop-up intermittently appears when producing a Starry Map | B | Blue Gem x1,000 Report Gratitude Select Box x1 |
Pacific Ocean | た*よし | An issue where some in-game text is displayed incorrectly | C | Blue Gem x300 |
Pacific Ocean | フ*リシエル | Fixed an issue where an error pop-up intermittently appears when purchasing items at the Shipyard | C | Blue Gem x300 |
📌 Notes
- Details of some reports will not be disclosed to prevent abuse.
- Rewards will be distributed differently depending on the severity of the reported bug,
and will be given to those who provided detailed reports including occurrence conditions and reproduction steps.
- The contents of the Report Gratitude Select Box can be checked in the previous notice. [Check Reward Box Contents]
- Rewards have been delivered to the Mail of the Server/Company Name entered when reporting the bug, and it may be difficult to assist if entered incorrectly.
- Rewards will be delivered via Mail when you log in within 7 days from the distribution date, and will be automatically deleted after being stored for 3 days.
- If you do not claim the distributed bug report rewards, they will not be reissued or restored.
- Even if you reported a bug, if you exploit it or gain unfair advantages, you may be excluded from rewards or restricted from using the game according to operational policies.
We would like to once again thank everyone who reported bugs.
We will continue to strive to provide a more pleasant gaming environment.
Thank you.
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