September Bug Report Campaign Reward Distribution Notice
Uncharted Waters Origin
Enter into the Endless Possibility!
Hello, Admirals.
We would like to express our sincere thanks to all Captains who participated in the bug report campaign over the past September.
Among the reported bugs, rewards will be distributed to the Captains who have been selected as eligible recipients.
If you discover any issues while using the game in the future, please immediately stop using them and report them.
📌How to Report a Bug
1. Submit through Uncharted Waters Origin Customer Support 1:1 Inquiry
* In-game Path: Menu > Settings > Account > Support > FAQ > ETC > How can I report a bug? > 1:1 Inquiry
* Website Path: [Go to] Support> Frequently Asked Questions > ETC > How can I report a bug? > 1:1 Inquiry
Bug Report Form 1. Server of the reporting account 2. Company name of the reporting account 3. Detailed report: time of occurrence, detailed situation, reproduction process, screenshot or video, etc. |
🎁 Bug Report Campaign Reward Distribution |
⭐ Eligible: Captains who reported high-priority bugs between 8/27 (Thu) 12:00 ~ 9/29 (Tue) 12:00
⭐ Reward Distribution Date: Sequentially sent after 9/30 (Wed) 12:00
* Rewards will be delivered via Mail when you log in within 7 days from the distribution date, and will be automatically deleted after being stored for 3 days.
Please make sure to claim them within the distribution period.
Server | Company Name | Report Details | Severity | Reward |
Pacific Ocean | た*よし | An issue where some rewards are not properly distributed depending on Cargo space while progressing through Dagna Chronicles | B | Blue Gem x1,000 Report Gratitude Select Box x1 |
Pacific Ocean | た*よし | An issue where it is possible to move abnormally through certain terrain in the Port of Kuching | C | Blue Gem x300 |
Pacific Ocean | イ*ュメリア | An issue where the Bounty Hunter: Combat Against Pirates achievement is not properly reflected | B | Blue Gem x1,000 Report Gratitude Select Box x1 |
Pacific Ocean | フ*バルト・ベンデル | An issue where some information is not properly applied when loading a Fleet4 assignment | B | Blue Gem x1,000 Report Gratitude Select Box x1 |
Pacific Ocean | フ*バルト・ベンデル | An issue where it is possible to move abnormally through certain terrain in the Port of Manila | C | Blue Gem x300 |
Blue Ocean | 旗*卡卡西 | An issue where the screen is intermittently displayed abnormally when Graphics Quality is set to ‘Highest’ | C | Blue Gem x300 |
Blue Ocean | も*ねこ | An issue where information on owned Trade Goods is not properly displayed in the Trade tab of the World Map | B | Blue Gem x1,000 Report Gratitude Select Box x1 |
Blue Ocean | t*ink | An issue where controls are intermittently unavailable during the Cuauhtémoc Subjugation | B | Blue Gem x1,000 Report Gratitude Select Box x1 |
Blue Ocean | ね*み伯爵 | An issue where the Geobukseon Build achievement is not properly reflected | B | Blue Gem x1,000 Report Gratitude Select Box x1 |
Blue Ocean | ひ*りん | An issue where some Water Shares Effects are not properly updated when moving between waters | B | Blue Gem x1,000 Report Gratitude Select Box x1 |
Blue Ocean | ひ*りん | An issue where the destination is not properly changed when moving after changing coordinates | B | Blue Gem x1,000 Report Gratitude Select Box x1 |
Blue Ocean | ひ*りん | An issue where some Storage information is displayed differently from the actual information on the Consecutive Combat and Repel settings screen | B | Blue Gem x1,000 Report Gratitude Select Box x1 |
Blue Ocean | ひ*りん | An issue where some Japanese translations are displayed out of context | C | Blue Gem x300 |
Blue Ocean | W*zette | An issue where some files are not properly verified when checking the integrity of Steam game files | B | Blue Gem x1,000 Report Gratitude Select Box x1 |
Blue Ocean | タ* | An issue where some Discoveries cannot be discovered properly | B | Blue Gem x1,000 Report Gratitude Select Box x1 |
Atlantic Ocean | s*afoodTV | An issue where some in-game text is displayed incorrectly | C | Blue Gem x300 |
태평양1 | 신*묘산 | An issue where an error pop-up is displayed when investigating certain Discoveries | B | Blue Gem x1,000 Report Gratitude Select Box x1 |
태평양1 | S*AIN | An issue where some UI is intermittently not displayed when canceling Explore Land | C | Blue Gem x300 |
태평양1 | u*a | An issue where an incorrect notification message is displayed when enhancing Parts | A | Red Gem x300 Report Gratitude Select Box x5 |
북극해 | 시*매물산 | An issue where controls are intermittently unavailable while progressing through Verisa's Barmaid Request ‘Lucky Llama’ | B | Blue Gem x1,000 Report Gratitude Select Box x1 |
북극해 | 캡* | An issue where Dark Prince does not use 'Wailing Darkness Slayer' during AUTO Combat | B | Blue Gem x1,000 Report Gratitude Select Box x1 |
대서양1 | 교*로 | An issue where the Garrison Fleet display icon is not properly displayed | C | Blue Gem x300 |
📌 Notes
- Details of some reports will not be disclosed to prevent abuse.
- Rewards will be distributed differently depending on the severity of the reported bug,
and will be given to those who provided detailed reports including occurrence conditions and reproduction steps.
- The contents of the Report Gratitude Select Box can be checked in the previous notice. [Check Reward Box Contents]
- Rewards have been delivered to the Mail of the Server/Company Name entered when reporting the bug, and it may be difficult to assist if entered incorrectly.
- Rewards will be delivered via Mail when you log in within 7 days from the distribution date, and will be automatically deleted after being stored for 3 days.
- If you do not claim the distributed bug report rewards, they will not be reissued or restored.
- Even if you reported a bug, if you exploit it or gain unfair advantages, you may be excluded from rewards or restricted from using the game according to operational policies.
We would like to once again thank everyone who reported bugs.
We will continue to strive to provide a more pleasant gaming environment.
Thank you.
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