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Notices

October Bug Report Campaign Reward Distribution Notice

Uncharted Waters Origin
2026.10.30 Friday 12:00 (UTC + 9)

Enter into the Endless Possibility!

Hello, Admirals.


We would like to express our sincere thanks to all Captains who participated in the bug report campaign over the past October.

Among the reported bugs, rewards will be distributed to the Captains who have been selected as eligible recipients.


If you discover any issues while using the game in the future, please immediately stop using them and report them.


📌How to Report a Bug

1. Submit through Uncharted Waters Origin Customer Support 1:1 Inquiry

* In-game Path: Menu > Settings > Account > Support > FAQ > ETC > How can I report a bug? > 1:1 Inquiry

* Website Path: [Go to] Support> Frequently Asked Questions > ETC > How can I report a bug? > 1:1 Inquiry


Bug Report Form

1. Server of the reporting account

2. Company name of the reporting account

3. Detailed report: time of occurrence, detailed situation, reproduction process, screenshot or video, etc.




🎁 Bug Report Campaign Reward Distribution


⭐ Eligible: Captains who reported high-priority bugs between 9/29 (Tue)~ 10/29 (Thu)

⭐ Reward Distribution Date: Sequentially sent after 10/30 (Fri) 12:00

   * Rewards will be delivered via Mail when you log in within 7 days from the distribution date, and will be automatically deleted after being stored for 3 days.

     Please make sure to claim them within the distribution period.


Server

Company Name

Report Details

Severity

Reward

Pacific Ocean

ロ*タ

An issue where certain terrain objects in Makassar Port can be passed through

C

Blue Gem x300

Pacific Ocean

g*odtogo

An issue where some in-game text is displayed incorrectly

C

Blue Gem x300

Pacific Ocean

た*よし

An issue where the attack accuracy effect of Admiral Maribel's Command, 'Goddess of Luck,' is not applied properly

B

Blue Gem x1,000

Report Gratitude Select Box x1

Pacific Ocean

フ*バルト・ベンデル

An issue where the action order displayed in Fleet Information does not match the actual Combat action order

B

Blue Gem x1,000

Report Gratitude Select Box x1

Pacific Ocean

フ*バルト・ベンデル

An issue where the notification message for insufficient Silver Bullets is not displayed properly

C

Blue Gem x300

Pacific Ocean

と*あきmay

An issue where some in-game text is displayed incorrectly

C

Blue Gem x300

Pacific Ocean

G*RAM

An issue where a black screen appears during Combat

C

Blue Gem x300

Caribbean Sea

민*

An issue where the game intermittently crashes on iPhone 17 Pro

A

Red Gem x300

Report Gratitude Select Box x5

Blue Ocean

旗*卡卡西

An issue where the Production crafting animation does not play

C

Blue Gem x300

Blue Ocean

も*ねこ

An issue where fishing intermittently does not proceed during Auto Fishing

C

Blue Gem x300

Blue Ocean

P*ym2357

An issue where Power Saving Mode intermittently cannot be disabled

B

Blue Gem x1,000

Report Gratitude Select Box x1

Blue Ocean

蝦*

An issue where some in-game text is displayed incorrectly

C

Blue Gem x300

Blue Ocean

蝦*

An issue where all controls intermittently become unresponsive during Repel

C

Blue Gem x300

Blue Ocean

蝦*

An issue where some in-game text is displayed incorrectly

C

Blue Gem x300

Blue Ocean

ひ*りん

An issue where the Auto Fishing button appears during Manual Fishing

C

Blue Gem x300

Blue Ocean

ひ*りん

An issue where an error pop-up appears when selecting Guild Combine from the notification window after landing

B

Blue Gem x1,000

Report Gratitude Select Box x1

Blue Ocean

ひ*りん

An issue where the text 'Mast, Gun Port' appears in the descriptions of some Ship Material Selection Tickets

C

Blue Gem x300

Blue Ocean

ひ*りん

An issue where the Sea Protection cutscene plays under certain circumstances

C

Blue Gem x300

Blue Ocean

ひ*りん

An issue where the names of blueprints for Ships with long names are partially cut off

C

Blue Gem x300

태평양1

조*의국모

An issue where the Exploration Favorites UI on the World Map appears in a reset state

C

Blue Gem x300

태평양1

조*의국모

An issue where different area names are displayed when selecting and searching near Toamasina

C

Blue Gem x300

태평양1

금*엘도라도

An issue where in-game rankings are not updated in real time

B

Blue Gem x1,000

Report Gratitude Select Box x1

태평양1

S*AIN

An issue where Land Exploration cannot be performed upon arriving at the destination after completing an Arctic Sea Request

C

Blue Gem x300

태평양1

열*비빔밥

An issue where the displayed information for some Obtainable Discoveries near Cambridge Bay differs depending on the coordinates

C

Blue Gem x300

북극해

이*억자산가

An issue where the final reward claim button for the 'Ashen Valley Record' mission remains displayed

C

Blue Gem x300

대서양1

로*

An issue where players cannot leave certain terrain objects after entering them near Bororó Village

C

Blue Gem x300

대서양1

제*

An issue where the Exploration-related descriptions and displayed effects of some Skills and Inscriptions do not match

C

Blue Gem x300

대서양1

별*

An issue where the Repel button is enabled for an Assault Boss that is not currently being challenged

C

Blue Gem x300

대서양1

교*로

An issue where the purchase counts for some monthly Products in the Archipelago Combat Shop do not reset properly

A

Red Gem x300

Report Gratitude Select Box x5

대서양1

교*로

An issue where loot-related values of Ship Inscription are not properly reflected in the UI

C

Blue Gem x300

대서양1

교*로

An issue where related Achievements are not properly recorded when defeating Coast Guards and Merchant Fleets

B

Blue Gem x1,000

Report Gratitude Select Box x1




📌 Notes

- Details of some reports will not be disclosed to prevent abuse.

- Rewards will be distributed differently depending on the severity of the reported bug,

  and will be given to those who provided detailed reports including occurrence conditions and reproduction steps.

- The contents of the Report Gratitude Select Box can be checked in the previous notice. [Check Reward Box Contents]

- Rewards have been delivered to the Mail of the Server/Company Name entered when reporting the bug, and it may be difficult to assist if entered incorrectly.

- Rewards will be delivered via Mail when you log in within 7 days from the distribution date, and will be automatically deleted after being stored for 3 days.

- If you do not claim the distributed bug report rewards, they will not be reissued or restored.

- Even if you reported a bug, if you exploit it or gain unfair advantages, you may be excluded from rewards or restricted from using the game according to operational policies.




We would like to once again thank everyone who reported bugs.

We will continue to strive to provide a more pleasant gaming environment.

 

Thank you.


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